windows xp restart while shutting down or
restarts when shut down the computer
I have got the above problem occur due to some reason describe below and check one by one to solve this problem.
Reason 1:
In system BIOS setting wake-up lan is enable and your computer is connect on LAN.
Solution :
Unplug LAN cable connection from your computer and check this problem is solve or not.
Reason 2:
As per Microsoft this also happen when The Roxio Easy CD Creator 5.0 or Direct CD 5.0 program is installed on your computer.
Solution :
To resolve this issue, contact Roxio, or visit the following Roxio Web site to download and install the updated driver for Easy CD Creator 5.0 for Windows XP:
http://www.roxio.com
Reason 3:
When we shut down computer and some program including windows stop responding during shutting down process then windows restart inset ed of shutting down.
Solution :
1. On Desktop or Click the Start button
2. right-click My Computer
3. click Properties -----> click the Advanced tab
4. Under Startup and Recovery Frame click on Setting
5. Under System Failure frame , view the Automatically restart check box. If the Automatically restart check box is selected, Windows automatically restarts if the computer stops unexpectedly. Unchecked
this box.
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